Your personal data belongs to you. This policy explains exactly what troponin i collects, how it is used, and what rights Filipino players have over their own information. Short version: we keep only what we need, we never sell it, and you can ask us to delete it.
troponin i operates the online sports betting and casino-style entertainment platform available at troponini.org, serving players across the Philippines. This Privacy Policy applies to all personal data collected through registration, account use, payments, customer support interactions, and browsing activity on the platform. By creating an account and using our services, you acknowledge that you have read and understood how your data is handled under this policy. We are committed to protecting your privacy in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. If you are accessing the platform on behalf of another person, you are responsible for ensuring that person is aware of and agrees to this policy. This document should be read together with the Terms and Conditions, which govern your use of the platform as a whole. We review and update this policy periodically; the effective date at the top of this page reflects when the current version was last revised.
When you register an account, we collect your full name, date of birth, email address, mobile number, and a government-issued identification number as required for identity verification under Philippine regulations. During the course of normal platform use, we also collect transaction data including deposit and withdrawal amounts, payment channel references, and betting history, which is necessary to operate your account and detect irregularities. We collect device and connection information — such as IP address, browser type, operating system, and session timestamps — to secure your account and meet our compliance obligations. If you contact player support, we retain records of those communications to ensure consistent and accurate assistance across sessions. We do not collect sensitive personal information beyond what is strictly required for age verification and identity checks mandated by Philippine gaming regulations. We do not collect any data from minors, and accounts found to belong to persons under 21 years of age will be closed immediately. Cookies and similar technologies are used to maintain session state and improve platform performance; see the Cookies section below for details.
The primary purpose of collecting your personal data is to create and maintain your player account, process deposits and withdrawals in Philippine pesos, and provide access to sports betting and slot game services on the platform. We use identity and age verification data to comply with Philippine gaming regulations and to prevent underage gambling, money laundering, and fraudulent account activity. Transaction records and betting history are used for account management, dispute resolution, and regulatory reporting as required by applicable Philippine law. Where you have opted in, we may use your contact details to send you platform updates, promotional offers, and account notifications; you can opt out of marketing communications at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance, identify popular features, and enhance the overall player experience — this analysis does not identify you personally. We do not use your personal data for automated decision-making that produces legal effects, nor do we build behavioural profiles for sale to third parties. All data processing activities are carried out on a lawful basis as defined under the Philippines Data Privacy Act, including consent, contractual necessity, and legal obligation.
troponin i does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — this is an absolute rule with no exceptions. We share data only with carefully selected service providers who assist in operating the platform, including payment processors such as GCash and Maya partner networks, identity verification providers, fraud detection services, and cloud hosting infrastructure. Each third-party provider is bound by a data processing agreement that restricts them from using your data for any purpose beyond the specific service they provide to us. We may disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, valid legal process, or to protect the rights and safety of users and the platform. In the event that troponin i undergoes a business restructuring or transfer of ownership, player data may be transferred as part of that transaction; any successor entity will be required to honour this Privacy Policy or provide you with at least 30 days' notice of any material changes. We do not transfer your personal data outside the Philippines unless required by the payment channel you choose, in which case appropriate safeguards are applied. Any cross-border transfer is conducted only under circumstances that meet the data protection standards of Philippine law.
We retain your personal data for as long as your account remains active and for a minimum of five years after account closure, in line with Philippine anti-money laundering and gaming record-keeping requirements. Transaction and betting records may be retained for longer periods where required by law or ongoing regulatory investigations. When data is no longer required for any lawful purpose, it is securely deleted or irreversibly anonymised using industry-standard methods. We protect your data using a combination of encryption in transit and at rest, access controls that limit data visibility to authorised personnel only, and regular security reviews. Passwords are stored using one-way cryptographic hashing and are never held in plain text on our systems. We conduct periodic penetration testing and vulnerability assessments to identify and address potential weaknesses in the platform's security infrastructure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines within 72 hours of becoming aware of the incident, as required by law.
troponin i uses essential cookies to keep you logged in during a session, maintain your platform preferences, and protect the security of your account against session hijacking. We do not use third-party advertising cookies, cross-site tracking pixels, or social media tracking scripts on the platform. Performance cookies help us understand which pages load slowly or produce errors so that we can improve the platform experience for all Filipino players. You can manage or disable non-essential cookies through your browser settings; however, disabling essential cookies will prevent the platform from functioning correctly and may require you to log in more frequently. We do not use fingerprinting or device-tracking technologies that persist beyond a standard browser session. Our cookie practice is reviewed regularly as browser standards and Philippine privacy guidance evolve. For any specific questions about the cookies we use, contact our player support team through your registered account.
As a data subject under the Philippines Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which this policy fulfils. You have the right to access a copy of the personal data we hold about you; requests can be submitted through player support and will be responded to within 30 days. You have the right to correct inaccurate or incomplete data — you can update most account details directly through your account settings, or contact support for assistance with identity documents. You have the right to request the erasure of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. You have the right to object to processing based on legitimate interests, including direct marketing, and to withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, contact our player support team using the details in your registered account dashboard.
Straight answers to what Filipino players ask most about data use, account information, and their privacy rights on troponin i.
Our player support team is ready to help with any privacy-related request — from data access to account deletion. You can also check our FAQ for quick answers.